Privacy policy
REYÈM (“REYÈM”) takes the protection of your privacy and the security of your personal information in accordance with the General Data Protection Regulation (2016/679) very seriously. Personal information are all data that identify a person. Data that indirectly identify a person is also considered personal information. In this Privacy Policy we explain the way in which we as controllers process and protect your personal information and in which way it is collected, used, and shared when you visit or make a purchase from thisiscrtd.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “Tags”, and “Pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
In certain cases we can share your Personal Information with third parties, including, but not limited to:
- Shopify to power our online store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy; and
- Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Sharing your Personal Information with these third parties will take place for the purposes as described in this Privacy Policy only and solely on the grounds listed in this Privacy Policy.
Any third parties to whom we provide your Personal Information will themselves be responsible for complying with the privacy laws. REYÈM is neither responsible nor liable for the processing of your Personal Information by these third parties. Insofar as a third party processes your Personal Information in the capacity as a processor of REYÈM, REYÈM will conclude a processing agreement with this third party which satisfies the requirements set down in the General Data Protection Regulation.
In order to be able to provide our services, it may be required that we will transfer your Personal Information to a recipient in a country outside the European Economic Area. In that case REYÈM will see to it that such transfer is performed in accordance with the applicable laws and regulations.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. You will receive a reply to your request within four weeks from receipt.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Lastly, you are entitled to file a complaint with the Nederlandse Autoriteit Persoonsgegevens (Duch Data Protection Authority).
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We will keep your Personal Information in accordance with the General Data Protection Regulation. REYÈM will not keep any Personal Information that are processed for a longer period than is necessary for the aforementioned information-processing purposes under the applicable laws and regulations.
Your Personal Information will be deleted when there is no longer a legal basis for keeping them.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@reyem.shop.
REYÈM
Amsterdam, May 31st 2019.
[Re: Privacy Compliance Officer]